Customers may return eligible products for a refund within 60 days from the date of delivery, provided the products meet the return criteria. Eligible products must be in their original condition, unused, unaltered, and in the original packaging, with all tags, seals, and accessories intact. Products that have been opened, used, damaged, or altered will not be accepted for return. To initiate a return, please contact our customer service team through the Contact Us page to request a return authorization and detailed instructions.
Once a return is received and inspected to confirm it meets the return eligibility criteria, we will process the refund within 5-10 business days. All refunds are issued in USD, the unified currency of the website, and will be credited back to the original payment method used for the purchase. Refund processing times may vary slightly depending on the payment provider, but we will ensure the process is completed as quickly as possible.
